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Arun Simha's avatar

Instant messaging also gives a false sense of urgency. For example, a direct message on Slack request, requesting a response, or a heads up on a bug in a group channel, often generates an immediate response from people. It takes a lot of discipline, to be process oriented and categorize severity and priority based on the actual urgency.

A Face-to-face discussion, allows for nuance to trickle in, and helps us make more rational determinations.

Karthik S's avatar

Very strongly agree with the false sense of urgency thing.

Slack is “flat”. Very difficult to prioritise.